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<title>craigslist | technical support jobs in anchorage / mat-su</title>
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<description></description>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
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<dc:title>craigslist | technical support jobs in anchorage / mat-su</dc:title>
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<syn:updateBase>2009-11-10T12:49:18-08:00</syn:updateBase>
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<item rdf:about="http://anchorage.craigslist.org/tch/1454781172.html">
<title><![CDATA[COPIER/PRINTER TECHNICIAN (Wasilla)]]></title>
<link>http://anchorage.craigslist.org/tch/1454781172.html</link>
<description><![CDATA[Copier/Printer Service Technician<br>
<br>
<br>
The Copier/Printer Service Technician repairs and maintains Copier and misc office equipment at the customer's office; plans copier service work; maintains copier parts and supplies inventory; maintains customer rapport; determines causes of copier failure; corrects copier malfunctions; completes preventive maintenance; verifies copier functioning; documents service actions; updates job knowledge; accomplishes organization goals. This job never gets boring as each day is different as you are out and about meeting new people and challenges! <br>
May be willing to train the right person without previous experience.<br>
<br>
Qualifications:<br>
<br>
·   Experience with the tools required for mechanical & electrical inspection .<br>
<br>
·   Sets clear goals and pursues them until desired results are achieved.<br>
<br>
·   Has excellent attendance and can handle responsibility.<br>
<br>
·   Demonstrates flexibility by adjusting readily to changing priorities.<br>
<br>
·   Experience with general office equipment, including phones, faxes, copiers, scanners, and printers. <br>
<br>
·   Speaks clearly and effectively in a variety of settings.<br>
<br>
-  Excellent Customer Service skills required.<br>
<br>
-  Preference given to candidate with previous experience on Kyocera, Copystar, Sharp, or Canon equipment.<br>
<br>
-  Preference also given for A+, N+, or other Computer Certifications.<br>
<br>
 <br>
<br>
<br>
<br>
 <br>
<br>
<br>
<br>
<br>
<br>
]]></description>
<dc:date>2009-11-06T14:32:19-09:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1454781172.html</dc:source>
<dc:title><![CDATA[COPIER/PRINTER TECHNICIAN (Wasilla)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T14:32:19-09:00</dcterms:issued>
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<item rdf:about="http://anchorage.craigslist.org/tch/1451201780.html">
<title><![CDATA[Technical Lead Supervisor (North Slope )]]></title>
<link>http://anchorage.craigslist.org/tch/1451201780.html</link>
<description><![CDATA[Scope of Work for Lead Tech<br>
<br>
	.  The Lead Technician will be responsible for enhancing the developed task sheets with OEM specific details, development of a triggering matrix for follow up maintenance/inspections, updating the Workbook, distributing the Workbook weekly, supervising the electrician/mechanic and assisting on tasks as required.  The Lead Tech will also be required to document and report any damages found on equipment related to inadequate shipping or storage conditions.<br>
<br>
	The OEM documentation will be made available for research/extraction of the preservation task details.  A company laptop PC will be issued for use by the Lead Tech in accomplishing the documentation piece of this scope.  The Lead Tech will report directly to the Maintenance Superintendent.  Necessary support equipment (hand tools, diagnostic equipment, lubricants/greases) will be on site and distributed/made available by the Chief Mechanic on site as well as additional support that may be required.  The Chief Mechanic is maintenance lead on site and will be your first line supervisor.<br>
<br>
	It is the responsibility of the Lead Tech to insure all tasks are completed in a safe, efficient manner and accepts that Safety is a condition of Employment.  All work is managed utilizing the Permit to Work system in conjunction with JSA (job safety analysis), STOP work authority (should an unsafe condition or behavior be observed) and proper use of PPE appropriate for the task(s).<br>
]]></description>
<dc:date>2009-11-04T08:44:22-09:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1451201780.html</dc:source>
<dc:title><![CDATA[Technical Lead Supervisor (North Slope )]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-04T08:44:22-09:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1450235172.html">
<title><![CDATA[Satellite Installer for The Satellite Guy (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1450235172.html</link>
<description><![CDATA[The Satellite Guy</font>, Inc is seeking 
a outgoing, friendly, hard working, qualified Satellite Installer at this time. 
Download the application for this job if you are interested in this position.&nbsp; 
<p>This position will be primarily doing residential installations within 
Alaska.&nbsp; Primary focus will be with DIRECTV and DISH Network Installs. </p>
<p>Installers that have experience in , Electrical, Networking, etc will easily transition to this position as it very similar to 
this type of&nbsp; 
wiring. </p>
<p><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES: <br>
Install, upgrade, service and repair satellite products <br>
Residential Installations within the Anchorage Area. <br>
Responsible for completing work orders, retrieving proper signatures for 
accurate billing <br>
Ensures all installation work is done according to quality standards <br>
Reports to dispatch according to company procedures <br>
Assists with work overflow <br>
<br>
REQUIREMENTS: <br>
High School Diploma or G.E.D. <br>
Must be able to lift 65 lbs <br>
One year experience in electronics, CATV, or computer networking or related 
field preferred <br>
Computer knowledge is a plus <br>
Valid driver's license and Clean Driving record a must. <br>
<br>
COMPANY BENEFITS: </p>
<p>2 weeks paid vacation per year<br>
<br>
<font size="5">The Satellite Guy, Inc. </font>offers 
Competitive Wages with Excellent Benefits! <br>
<br>
Interested Yet?!? GOOD!! We are too Call or email us now!&nbsp; see
<a href="http://www.alaskadish.com/employment_opportunities.htm"  rel="nofollow">
http://www.alaskadish.com/employment_opportunities.htm</a>&nbsp; for details on 
how to apply. ]]></description>
<dc:date>2009-11-03T14:06:41-09:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1450235172.html</dc:source>
<dc:title><![CDATA[Satellite Installer for The Satellite Guy (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-03T14:06:41-09:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1448525303.html">
<title><![CDATA[Comp Tech (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1448525303.html</link>
<description><![CDATA[Looking for a part time warehouse labor.  But computer tech experience is a bonus $.  Position is currently temparary part time but could become permenant. <br>
<br>
Need someone immediately.  Women encouraged to apply.  Must be over 21 yrs old. <br>
]]></description>
<dc:date>2009-11-02T12:31:51-09:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1448525303.html</dc:source>
<dc:title><![CDATA[Comp Tech (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T12:31:51-09:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1448111881.html">
<title><![CDATA[TECH SUPPORT - PVA 111218 &amp; 111191 (Anchorage School District)]]></title>
<link>http://anchorage.craigslist.org/tch/1448111881.html</link>
<description><![CDATA[The Anchorage School District is seeking applicants for the position of Tech Support.  This position assists in evaluating, costing and recommending new microcomputer application software and hardware configurations along with upgrades and enhancements to existing microcomputer application software and hardware configurations.  Applicants must have a High School Diploma or equivalent, two years experience in the IT environment with emphasis in Microcomputer Operating Systems and an in-depth knowledge and experience with Macintosh and Windows operating systems. 
<br>

<br>
This person will serve as a valuable member of the Anchorage School District team! This position offers an attractive salary and benefits package.  For a complete listing of job duties and requirements, please visit our website at www.asdk12.org. 
<br>

<br>
Only applicants who submit an ASD Classified Job Application will be considered. Please reply to this posting if you are attaching an ASD Classified Job Application or if you have questions. Resumes without the Classified Job Application will not be considered.
<br>

<br>
Interested individuals should submit an ASD Classified application to: 
<br>

<br>
Anchorage School District
<br>
Human Resource Department
<br>
5530 E. Northern Lights Blvd.
<br>
Anchorage, AK 99504
<br>
Phone: 907-742-4116, Fax: 907-742-4176
<br>
www.asdk12.org
<br>
Equal Opportunity Employer V/M/D/F
<br>
]]></description>
<dc:date>2009-11-02T09:02:01-09:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1448111881.html</dc:source>
<dc:title><![CDATA[TECH SUPPORT - PVA 111218 &amp; 111191 (Anchorage School District)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T09:02:01-09:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1447001319.html">
<title><![CDATA[Tier 2 Tech Support (Anchorage, AK)]]></title>
<link>http://anchorage.craigslist.org/tch/1447001319.html</link>
<description><![CDATA[Do you have the Customer Service Gene? Are you a Bulldog when it comes to problem solving? If so, we may have a position for you! We are a growing company that is looking to expand the role of our Customer Support Team. We support a quickly growing community of Medical Transcriptionists and Regional Offices on our web based transcription platform, our locally installed applications, and end user remote desktops. If you feel that you have the drive and skill set to become a leader on our team send us your resume. <br>
<br>
Responsibilities <br>
 Provide world class support of our web based software via ticketing system, phone and email <br>
 Troubleshooting and issue resolution <br>
 Phone and web based training and user coaching <br>
 Creation of documentation and issue resolution documentation <br>
 Remote installation support <br>
 New user setup <br>
 Troubleshooting of remote desktop OS/Applications/Networking <br>
 After hours emergency pager rotation <br>
<br>
Qualifications/experience <br>
<br>
 Must have strong commitment to providing exceptional support to customer <br>
 Must be team player. <br>
 Minimum of 2 years experience working in a high volume technical support environment <br>
 Demonstrated ability to support Windows XP and Vista desktops: OS, Updates, IE 6-8, Networking, Performance diagnosis and tuning. <br>
 Demonstrated ability to support Microsoft Word 2003-2007 <br>
 Strong competence with standard web and PC applications <br>
 Demonstrated creative problem solving ability <br>
 Excellent oral and written communication skills <br>
 Strong personal integrity <br>
 Detail oriented <br>
 Reliable and consistent <br>
 Ability to learn new technical skills quickly <br>
]]></description>
<dc:date>2009-11-01T11:46:42-09:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1447001319.html</dc:source>
<dc:title><![CDATA[Tier 2 Tech Support (Anchorage, AK)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-01T11:46:42-09:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1445052610.html">
<title><![CDATA[NETWORK SPECIALIST - PVA 111307 (Anchorage School District)]]></title>
<link>http://anchorage.craigslist.org/tch/1445052610.html</link>
<description><![CDATA[The Anchorage School District is seeking applicants for the position of Network Specialist. This position assists end users and maintains the Districts wide and local area networks. Applicants must have a minimum of two years experience in the use of mainframe and microcomputer networks.  Additionally, applicants must have an in depth knowledge and experience troubleshooting wireless LANs, Apple equipment and networking protocols.<br>
<br>
This person will serve as a valuable member of the Anchorage School District team! This position offers an attractive salary and benefits package.  For a complete listing of job duties and requirements, please visit our website at www.asdk12.org. <br>
<br>
Only applicants who submit an ASD Classified Job Application will be considered. Please reply to this posting if you are attaching an ASD Classified Job Application or if you have questions. Resumes without the Classified Job Application will not be considered. <br>
<br>
Interested individuals should submit an ASD Classified Job Application to:<br>
<br>
Anchorage School District <br>
Human Resource Department <br>
5530 E. Northern Lights Blvd. <br>
Anchorage, AK 99504 <br>
Phone: 907-742-4116, Fax: 907-742-4176 <br>
www.asdk12.org <br>
Equal Employment Opportunity V/M/F/D <br>
]]></description>
<dc:date>2009-10-30T16:50:53-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1445052610.html</dc:source>
<dc:title><![CDATA[NETWORK SPECIALIST - PVA 111307 (Anchorage School District)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T16:50:53-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1444631184.html">
<title><![CDATA[Inventory/Sales Clerk for Satellite Company (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1444631184.html</link>
<description><![CDATA[The Satellite Guy, Inc is seeking a outgoing, friendly, hard working, 
qualified Sales Associate at this time. Download the application for this job if 
you are interested in this position.<br>
<br>
ESSENTIAL DUTIES AND RESPONSIBILITIES: <br>
Heavy phones and Sales in friendly busy office<br>
Must possess friendly attitude<br>
Light Bookkeeping<br>
Filing<br>
Copying<br>
Reconciliation<br>
Answer Phones<br>
Assist the Operations Manager on day to day operations<br>
<br>
REQUIREMENTS: 
<p>&nbsp;</p>
<p>High School Diploma or G.E.D. <br>
&nbsp;Must type 35 words per minute<br>
10 key by touch preferred<br>
Computer knowledge is a plus <br>
Valid driver's license <br>
<br>
COMPANY BENEFITS: <br>
Commissions based on each sale on top of hourly rate!<br>
Paid Holidays<br>
Medical Insurance<br>
2 weeks paid vacation per year.<br>
<br>
The Satellite Guy, Inc. offers Competitive Wages with Excellent Benefits! <br>
<br>
Interested Yet?!? GOOD!! We are too Call or email us now! </p>
<p><b>Team <font size="6">Satellite Guy!</font></b><br>
&nbsp;</p>
<p>Go to to&nbsp; download the application and instructions @<a href="http://www.alaskadish.com/employment_opportunities.htm"  rel="nofollow">http://www.alaskadish.com/employment_opportunities.htm</a> 
or call us @ 243-7471.]]></description>
<dc:date>2009-10-30T11:37:07-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1444631184.html</dc:source>
<dc:title><![CDATA[Inventory/Sales Clerk for Satellite Company (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T11:37:07-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1443456842.html">
<title><![CDATA[PC/MAC Geek (Downtown)]]></title>
<link>http://anchorage.craigslist.org/tch/1443456842.html</link>
<description><![CDATA[Need help with MAC and PC; install new router; select new PC; transfer files from 98 to new; teach MAC; teach photos/video for private/ cottage business. Web savvy a plus. Must be good at technical and teaching. Need ref. Call 278-9275]]></description>
<dc:date>2009-10-29T14:34:41-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1443456842.html</dc:source>
<dc:title><![CDATA[PC/MAC Geek (Downtown)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T14:34:41-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1440975541.html">
<title><![CDATA[Field IT Engineer (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1440975541.html</link>
<description><![CDATA[See job posting here: <a href="http://texrus.com/servlet/content/any_tech_support.html"  rel="nofollow">http://texrus.com/servlet/content/any_tech_support.html</a> <br>
<br>
I.T. Engineer/Technician/Systems Administrator<br>
 <br>
Title:   IT Engineer/Technician/Systems Administrator<br>
Skills:  IT, solid troubleshooting, communication and problem solving skills<br>
Term:  Full time <br>
Length: Permanent <br>
Evaluation Period: 90 days <br>
<br>
Job Description: <br>
<br>
This position includes the following responsibilities:<br>
<br>
*) Be able to multi-task with attention to details and priorities. <br>
*) Ability to manage multiple priorities and deadlines without or with minimal direct supervision. <br>
*) Clearly and effectively communicate with customers on various levels (consulting, support, phone troubleshooting, etc). Be able to understand a "non-technical" problem description, formulate a problem, and ensure correct problem understanding. <br>
*) Apply mathematical, logical, and technical skills to make accurate estimates with estimated work breakdown in tasks/sub-tasks, etc. <br>
*) Assist Project Managers with IT systems/components selection and research. <br>
*) Installation of new hardware and software: Servers, network gear (routers, firewalls, etc), desktops, peripherals (printers, all-in-ones, etc), software (client/server and desktop based), etc. <br>
*) Maintenance of software/hardware/network. <br>
*) Ability to quickly and efficiently troubleshoot and fix various problems with hardware/software/network. <br>
*) Be able to resolve "new" and "unknown" problems, as IT changes daily, with correct troubleshooting approach and intimate knowledge of IT systems and how they function. <br>
*) Must be able to deal with deadlines. Ability to work overtime on occasion is highly desired.<br>
<br>
Requirements:<br>
<br>
*) Formal IT education is desired, but not required. <br>
*) For Engineer level: Min. 4 years of professional experience configuring, supporting, and fixing complex IT environments. <br>
*) For Technician level: Min. 2 years of professional experience configuring, supporting, and fixing business IT environments.  <br>
*) Experience working with non-technical end users; proficiency translating business needs into technical requirements and specifications. <br>
*) Working knowledge of windows operating systems (desktop and servers), Exchange, active directory, dns, firewalls, network security, policies, etc. <br>
*) Proven technical verbal/writing skills; strong knowledge of current IT methodologies, standards, and terminology. <br>
 <br>
Suitable combination of education and experience is acceptable. <br>
<br>
To apply, please email your resume at jobs@texrus.com. You can also fill out our generic application form.<br>
Tex R Us LLC is an Equal Opportunity Employer. ]]></description>
<dc:date>2009-10-27T23:31:55-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1440975541.html</dc:source>
<dc:title><![CDATA[Field IT Engineer (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-27T23:31:55-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1439445406.html">
<title><![CDATA[Bio-Med Field Tech for Project (Anchorage Region)]]></title>
<link>http://anchorage.craigslist.org/tch/1439445406.html</link>
<description><![CDATA[Our company has been awarded a nationwide contract to perform a simple technical procedure to Thousands of Medical Devices located in Hospitals, Clinics, and various other Medical Facilities. We are seeking experienced and recent Bio-Med Tech grads to work in and around the larger Metro Regions. For example, if you are retained to work in Anchorage, that may include coverage of a 100 mile radius. <br>
<br>
The task itself is relatively simple but requires a resource that understands the challenges and is trained to work in a medical environment. The position will be as an Independent Contractor as the project is temporary. It is expected that the project will last between 4-9 months. Each resource will be paid by the hour and we will also reimburse for any authorized travel expenses. <br>
The equipment required to perform the tasks will be company provided and assigned to each Tech. Here are the expectations we have for qualified candidates: <br>
<br>
<br>
~ Must have some qualified and verifiable experience as a Bio-Med Technician. <br>
~ Must be available to start within 2-4 weeks. <br>
~ Must be bondable, able to pass a comprehensive background check including criminal, and drug. <br>
(If you can't pass, we respectfully suggest you do not waste your time as no exceptions will be made.) <br>
~ Must be comfortable working in a hospital or medical environment. <br>
~ Must be well groomed and present a professional appearance. <br>
~ Must be extremely responsible and represent our company and our customer professionally. <br>
~ Must possess good communication skills and good organizational skills. <br>
~ Must be prompt and reliable. <br>
~ Must be able to follow instructions. <br>
~ Must be able to work efficiently to accomplish our daily work flow goals. <br>
~ Must have experience testing using an "Electrical Safety Analyzer". <br>
~ Must have your own reliable transportation and carry the appropriate automobile liability insurance. <br>
(No exceptions on this point either). <br>
~ Experience working in a Hospital Environment is highly desirable. <br>
<br>
Acceptable candidates will go through a very short training program (on-line) to familiarize you on the project objectives, plan, and procedures. Once trained, our company will equip you with the required tools for the project. Candidates will then be dispatched to facilities within your assigned region to perform the required tasks (corrections and updates to existing medical equipment). <br>
<br>
Assignments will be Monday through Friday and the facilities you are dispatched to could have several units to 1,500 units to be corrected. So, you may be dispatched at a specific location from 1 day to a couple of weeks. Techs will check in with us upon arrival each day and upon departure each day. Completion logs will also be kept and transmitted each day documenting progress. Candidates will work as part of a larger crew including some employees of the customer. <br>
<br>
If you feel you are a good candidate and would like to be a part of this project, then we would like to hear from you. Here is how we are asking that you respond back to us: <br>
<br>
1. Head your reply like this: "Bio-Med Tech Candidate from Anchorage" <br>
2. Please include your applicable experience including dates of employment, responsibilities, and a reference contact. <br>
3. Please indicate that you have read and can meet the "Candidate Expectations" defined in this posting. <br>
4. Tell us your available start date should you be selected as a candidate. <br>
5. Attach a current resume in an MS .doc format. <br>
<br>
As we receive and review good candidate information, we will follow up with additional information. <br>
We look forward to hearing from you. <br>
]]></description>
<dc:date>2009-10-26T23:16:40-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1439445406.html</dc:source>
<dc:title><![CDATA[Bio-Med Field Tech for Project (Anchorage Region)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-26T23:16:40-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1438611013.html">
<title><![CDATA[INFORMATION SERVICES ADMINISTRATOR (Palmer)]]></title>
<link>http://anchorage.craigslist.org/tch/1438611013.html</link>
<description><![CDATA[PURPOSE: <br>
Administer the credit unions network and computer systems to ensure smooth and proper function, and to provide credit union staff with access to data and data systems. <br>
<br>
FUNCTIONS:<br>
<br>
1.	Responsible for member marketing of the credit union and a knowledge of all services offered to a degree that will enable answering questions, or referring member for specific services.<br>
2.	Maintain and administer computer and voice networks and related computing environments including computer hardware, systems software, applications software, and all configurations.<br>
3.	Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.<br>
4.	Responsible for creating monthly reports outlining performance of the network, servers, and desktop computing environments. <br>
5.	Analyze data from reporting sources to identify issues with network security, network, server, or desktop components. Notifying the Information Services Manager of any deviations from accepted normal operations.<br>
6.	Assist with planning, coordination, and implementation of network security measures to protect data, software, and hardware.<br>
7.	Update and maintain documentation of system configurations, network designs, and system changes.<br>
8.	Perform ongoing inventory and documentation of supplies, software, and equipment.<br>
9.	Assist in creating the daily operations checklist including data backups, and operational procedures.<br>
10.	Demonstrate the ability to reload data and recover services in an annual disaster recovery test.<br>
11.	Continuing education to stay abreast of changes in best practices, and maintain current required certifications.<br>
12.	Project Management of network related projects including scope of work, design documents, project milestones, and work breakdown.<br>
13.	Interface with staff, vendors, and consultants to resolve problems.<br>
14.	Provide the Information Services Manager with reports regarding progress made and results achieved in all areas of responsibility.<br>
15.	Recommend policies and procedures to assist the credit union in meeting its goals and objectives to the Information Services Manager.<br>
16.	Assists the Information Services Manager as needed.<br>
<br>
INFORMATION SERVICES FUNCTIONS:<br>
As a member of the Information Services department incumbent will be required to assist in providing help desk coverage to internal customers, be part of the 24/7 critical services coverage rotation abiding by the established service metrics, and help with coverage of daily computer operation tasks. <br>
<br>
RELATIONSHIPS & CONTACTS:<br>
Reports To:	Information Services Manager<br>
<br>
Contacts: 	Establishes and maintains positive relationships necessary to carry out the functions of this position.<br>
<br>
JUDGEMENT/AUTHORITY:<br>
This position relies on limited experience and judgment to plan and accomplish goals. The incumbent works under general supervision of the Information Services Manager. The incumbent is authorized to take any action to carry out the responsibilities assigned by the Information Services Manager or delegated project manager so long as such action does not deviate from established policies and represents sound business judgment; except for specific limitations placed on the incumbents authority by specific assignments to other personnel.<br>
<br>
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:<br>
<br>
1.	Requires interpersonal skills to establish and maintain positive working relationships.<br>
2.	Ability to communicate effectively both verbally and in writing.<br>
3.	Ability to gather data and use reference material to resolve issues.<br>
4.	Ability to adapt and adjust to the ever changing technology environment. <br>
5.	Exceptional understanding of network and server technologies.<br>
6.	Exceptional critical thinking and reasoning skills.<br>
7.	Ability to follow direction and lead other in relation to assigned projects.<br>
<br>
PREREQUISITES FOR THIS POSITION:<br>
<br>
1.	Minimum Education: Bachelors Degree in Information Systems or 6 years of comparable working experience in network administration or windows server administration. Security, Cisco, and/or Microsoft certifications highly desired. <br>
2.	Minimum Experience: Strong working knowledge of firewalls, ips, routers, switches, modems, secure network design, network security monitoring, PCs, current Microsoft Windows desktop and server environments, VOIP, and network enterprise management.  <br>
<br>
3.	Required Certifications: Microsoft Certified Systems Administrator (MCSA) and Cisco Certified Network Associate Voice (CCNA Voice). Higher level certifications may be substituted for the required certifications. Certifications must be met within one year of employment, unless already met.<br>
4.	Personal Characteristics and Skills: Must be of the highest integrity; be in good health and with personal habits above reproach. Must practice confidentiality. Must be a mature person with sound judgment. Must have a high degree of self-motivation, organizational skills, and be able to work independently with the ability to make sound decisions. Must be able to take directions and seek the council of supervisor as necessary. Must be able to lift 40 pounds.<br>
5.	Working Conditions: Continuous alertness, precision, and concentration to ensure accuracy. Continuous alertness of surroundings for security purposes. May require performing basic numeric calculations, as well as writing, reading, comparing and analyzing. Exposed to potentially hazardous conditions, i.e., robbery. This position may require extended or irregular hours. Continuous standing and/or sitting for long periods of time when performing duties related to this position. Occasional bending, squatting or kneeling. Occasional reaching above shoulder level to reach supplies overhead. Continuous speaking and hearing for interactions with members and co-workers.<br>
]]></description>
<dc:date>2009-10-26T11:17:31-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1438611013.html</dc:source>
<dc:title><![CDATA[INFORMATION SERVICES ADMINISTRATOR (Palmer)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-26T11:17:31-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1435111141.html">
<title><![CDATA[HELP DESK TECHNICIAN (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1435111141.html</link>
<description><![CDATA[Help Desk Technician
<br>
Anchorage, AK
<br>

<br>
Alaska National Insurance Company is seeking a full-time Help Desk Technician.  This individual will be a valuable addition to our professional team that provides technical and general network support to our employees.
<br>

<br>
Alaska National offers competitive pay and benefits, including 401(k) program, profit sharing, and discretionary bonuses.  We provide medical, dental, vision, life and disability insurance, as well as paid vacation, sick leave, and holidays.
<br>

<br>
SUMMARY AND PURPOSE:
<br>
Provide help desk and general network support to our employees.
<br>

<br>
GENERAL RESPONSIBILITIES:
<br>
	Provide help desk phone support to respond, identify, resolve and document user issues in a timely and responsive manner
<br>
	Install, maintain and trouble-shoot PCs, printers, and related peripherals
<br>
	Install PC software, maintain software patch levels
<br>
	Support system backups by monitoring and maintaining tape backup systems
<br>
	Maintain software and hardware inventory
<br>
	Assist in maintaining network level applications (DNS, WINS, DHCP, firewall, E-mail)
<br>
	Special project work as needed
<br>
	All duties as assigned
<br>

<br>
MINIMUM REQUIREMENTS:
<br>
	High school graduate
<br>
	Associates level degree preferred
<br>
	Completed some college course work
<br>
	1-2 years industry experience
<br>
	Knowledge and proficiency with PC hardware
<br>
	One industry level certification (MCDST, CAN) or demonstrable knowledge
<br>
	Knowledge of networking, including WAN and LAN topology
<br>
	Knowledge of XP, W2K, Novell GroupWise and Netware
<br>
	Ability to lift 40 pounds.
<br>

<br>
ATTRIBUTES:
<br>
	Excellent verbal, written and intra personal communication skills
<br>
	Team oriented
<br>
	Well organized
<br>
	Punctual
<br>
	Ability to function independently
<br>
]]></description>
<dc:date>2009-10-23T16:59:07-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1435111141.html</dc:source>
<dc:title><![CDATA[HELP DESK TECHNICIAN (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T16:59:07-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1431455287.html">
<title><![CDATA[Desktop Technician (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1431455287.html</link>
<description><![CDATA[DenaliTEK, (www.denalitek.com) an Anchorage based Information Technology Services employer, is looking for a Desktop Technician.  Requirements include the requisite experience and ability (described below), a positive attitude, a proven commitment to an I.T. career and excellence, some I.T. education and certification, your own transportation, current insurance, and a reasonably clean DMV record.<br>
<br>
Summary:<br>
<br>
The Desktop Technicians role is to provide computer support to DenaliTEK clients, in accordance with our proactive approach.  The Desktop Technicians role includes.<br>
<br>
QUALIFICATIONS <br>
<br>
The following qualifications are desired or preferred:<br>
<br>
	High School diploma or equivalent required, (college degree preferred)<br>
	Proven ability and knowledge to effectively troubleshoot p.c. and peripheral issues in a business environment, including workstations, laptops, hardware and software, required<br>
	Ability to build a Windows server required<br>
	Significant experience with small business network systems required<br>
	Working knowledge of the prevalent and latest Microsoft Windows workstation and server environments required<br>
	Working knowledge of Internet protocols (HTTP, TCP/IP, etc) required<br>
	Responsiveness and proactive mindset required<br>
	Ability to prioritize tasks required<br>
	Excellent written and oral communications skills required<br>
	Proven ability to effectively document technical work required<br>
	A Microsoft Certified Professional (MCP) certification in a Microsoft Windows Server product is preferred but not required<br>
	CCNA preferred but not required<br>
	At least one years experience supporting desktop p.c.s and peripherals in a Microsoft environment is preferred.<br>
<br>
Candidates for this position will be expected to meet all of the above qualifications.  Additionally, candidates should be deemed capable of achieving the following certifications during the first year of their employment.<br>
<br>
	CompTIA A+<br>
	CompTIA Network A+<br>
	Microsoft Certified Systems Engineer (MCSE)<br>
<br>
Please submit your application at www.denalitek.com , and if it looks like it might be a good fit, we will let you know.  <br>
<br>
]]></description>
<dc:date>2009-10-21T10:00:25-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1431455287.html</dc:source>
<dc:title><![CDATA[Desktop Technician (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T10:00:25-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1431332740.html">
<title><![CDATA[Professional Support Technician (Anchorage Alaska)]]></title>
<link>http://anchorage.craigslist.org/tch/1431332740.html</link>
<description><![CDATA[<br>
<br>
Looking for a talented Professional Support Technician <br>
<br>
Must have knowledge of the following: <br>
Supporting Dell and HP laptops, desktops, servers and printers <br>
Windows 2000 (desktop & server), Windows 2003 Server, Windows XP, Windows Vista <br>
 Experience supporting common corporate applications like MS Office 2000, 2003, 2007, IE, Acrobat, Visio, etc. <br>
 MS office (MS Exchange/Outlook support and repair experience a must!) <br>
 Microsoft Active Directory knowledge a must! (Domain user/group creation and maintenance) <br>
 VPN and Remote Desktop <br>
 Group/Security Policies <br>
 Network support (LAN in a corporate environment) <br>
<br>
<br>
 All candidates must have at least 5 years of hardware/software support experience. <br>
<br>
<br>
All candidates must be able to successfully pass a drug, criminal and fingerprint background check. <br>
<br>
We are Equal Employment Opportunity Employer. <br>
<br>
Email your resume to GRhyne@alaskacomputersupport.com <br>
]]></description>
<dc:date>2009-10-21T08:55:16-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1431332740.html</dc:source>
<dc:title><![CDATA[Professional Support Technician (Anchorage Alaska)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T08:55:16-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1421328167.html">
<title><![CDATA['UAA Adaptive Computing Specialist]]></title>
<link>http://anchorage.craigslist.org/tch/1421328167.html</link>
<description><![CDATA[The University of Alaska Anchorage is seeking an Adaptive Computing Specialist to perform IT functions within the office of Disability Support Services. The position offers a flexible schedule with great benefits. MCSE certification is preferred. <br>
<br>
Applications are accepted online at www.uakjobs.com <br>
The posting number is 0058694. <br>
<br>
Applicants needing reasonable accommodations to participate in the application or interview process should contact Human Resource Services at 907-786-4608. UAA is an AA/EO Employer and Educational Institution. Must be eligible for employment under the Immigration Reform and Control Act as of 1986 and subsequent amendments. Your application for employment with the University of Alaska is subject to public disclosure. ]]></description>
<dc:date>2009-10-14T10:33:53-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1421328167.html</dc:source>
<dc:title><![CDATA['UAA Adaptive Computing Specialist]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-14T10:33:53-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1421137166.html">
<title><![CDATA["URGENT" Desk Side/Server Support (Anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1421137166.html</link>
<description><![CDATA[Desktop Technician (Systems Technician) <br>
The Desktop Technician applies a broad and in-depth working knowledge of information technology products and services to more complex assignments and assists more experienced staff in the application of technical concepts, practices and procedures. The incumbent generally is a member of a quick-response customer support team and works with clients over the phone and onsite to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems. <br>
<br>
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES <br>
1. Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standards. <br>
2. Briefs customers as well as management on the status of current resolution efforts and attends daily/weekly meetings. <br>
3. Maintains daily tickets and reports to ensure the highest service levels are maintained. <br>
4. Serves as technical advisor, providing front telephone, remote desktop, and onsite desktop support for system users with complex issues by resolving or conferring with the appropriate technical or systems personnel. <br>
5. Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation. <br>
6. Serves as a mentor to lower level helpdesk technicians providing guidance during the troubleshooting process, training on new products and assistance in the development of their skills. <br>
<br>
Education and Typical Years of Experience: <br>
 Associates degree/ MCDST/ A+ certification or equivalent work experience in desktop support and customer service environments. <br>
 2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop support technology and best practices. <br>
 Strong demonstrated analytical and creative problem solving skills. <br>
 Computer literate with proficiency in information systems and software applications. <br>
 Good customer service orientation <br>
<br>
Technical Expertise <br>
 Windows XP installation and deployment <br>
 Ghost imaging or similar desktop imaging technology <br>
 System Center Configuration Manager (SCCM) deployment and maintenance <br>
 Office 2003/ 2007 installation and support <br>
 McAfee Virus Scan 8.5i installation and support <br>
 Printer support <br>
 Pocket PC and Blackberry configuration <br>
 Windows wireless technology <br>
 Batch file creation and VB scripting <br>
 Multiple vendor desktop and laptop support <br>
 ServiceCenter 5.0 or equivalent ticket management system experience <br>
 Cisco/ Avaya IP phone configuration <br>
<br>
Please send your updated resume if your skill set matches these requirements <br>
<br>
]]></description>
<dc:date>2009-10-14T08:53:59-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1421137166.html</dc:source>
<dc:title><![CDATA["URGENT" Desk Side/Server Support (Anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-14T08:53:59-08:00</dcterms:issued>
</item>
<item rdf:about="http://anchorage.craigslist.org/tch/1414603320.html">
<title><![CDATA[Systems Operator (anchorage)]]></title>
<link>http://anchorage.craigslist.org/tch/1414603320.html</link>
<description><![CDATA[Job Title: SYSTEMS OPERATOR (Night Shift) - (Part-time) <br>
Department: Information Technology (Anchorage)<br>
Exempt: No<br>
 Reports To: Help Desk Manager<br>
Function Supervised: None<br>
 <br>
Description:<br>
Part-time position performing nightly system processing of credit union software, running on an IBM-AIX platform. Responsibilities also include successful execution of nightly backups of our network (Windows 2003 and IBM-AIX). The position is a seven-day-a-week position that is covered by two part-time Systems Operators. Being able to work independently without direct supervision is mandatory. Schedule is flexible with hours expected to be <br>
10  15 hours per week. <br>
 <br>
Duties and Responsibilities:<br>
1. Operates computer equipment to ensure that tasks are processed in accordance with a schedule of operations. <br>
2. Selects proper input medium (e.g.; tapes, forms, cards, etc.) <br>
3. Observes and interprets console and peripheral equipment messages and makes adjustments or notifies appropriate personnel. <br>
4. Labels output according to established procedures and routes to the appropriate area. <br>
5. Maintains a log of jobs processed, processing failures, and corrective intervention taken. <br>
6. Performs preventive maintenance and assists with routine servicing of equipment before contacting service representatives. <br>
7. Ensures that a secure environment is maintained for all computer equipment, data files, supplies, etc. <br>
8. Ensures that system backup procedures are successfully performed regularly according to a predetermined schedule. <br>
9. Perform other duties as assigned. <br>
 <br>
Required Education:<br>
High school diploma or equivalent required.  <br>
Required Experience:<br>
One-year minimum experience working with Unix, preferably on an HP-9000 mainframe.  <br>
Servi-Star Requirements:<br>
 Maintain a staff satisfaction rating of 4.0 out of 5.0 using the Internal Service Survey and based on the service standards established by Denali Alaskan Federal Credit Union. <br>
 Complete Denali Alaskan Federal Credit Unions Product assessment within 90 days of employment with a score of 100%. (Note: this assessment may be taken as many times as needed to achieve this score). <br>
 <br>
Physical Requirements:<br>
Office mobility required. Must possess sufficient manual dexterity to skillfully operate standard office equipment. Corrected vision and hearing in normal range. A telephone device to enhance hearing will be provided if needed. Must be able to physically lift up to thirty-five pounds. May require use of handcart or other device for the transportation of materials.  <br>
Skill Requirements:<br>
Ability to analyze problems and select proper corrective action. Ability to organize tasks and work independently. Good written and oral communication skills. <br>
 <br>
Status: Part-time  Grade: Grade G (Mnimum Hourly Pay: $ 13.31 Hr)<br>
  <br>
Apply to this position Online  at www.denalifcu.org/servlet/jobopenings]]></description>
<dc:date>2009-10-10T11:04:42-08:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://anchorage.craigslist.org/tch/1414603320.html</dc:source>
<dc:title><![CDATA[Systems Operator (anchorage)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-10T11:04:42-08:00</dcterms:issued>
</item>
</rdf:RDF>