Only applicants who submit an ASD Classified Job Application will be considered. Please reply to this posting if you are attaching an ASD Classified Job Application or if you have questions. Resumes without the Classified Job Application will not be considered.
Interested individuals should submit an ASD Classified application to:
Only applicants who submit an ASD Classified Job Application will be considered. Please reply to this posting if you are attaching an ASD Classified Job Application or if you have questions. Resumes without the Classified Job Application will not be considered.
Interested individuals should submit an ASD Classified Job Application to:
Alaska National Insurance Company is seeking a full-time Help Desk Technician. This individual will be a valuable addition to our professional team that provides technical and general network support to our employees.
Alaska National offers competitive pay and benefits, including 401(k) program, profit sharing, and discretionary bonuses. We provide medical, dental, vision, life and disability insurance, as well as paid vacation, sick leave, and holidays.
SUMMARY AND PURPOSE:
Provide help desk and general network support to our employees.
GENERAL RESPONSIBILITIES:
Provide help desk phone support to respond, identify, resolve and document user issues in a timely and responsive manner
Install, maintain and trouble-shoot PCs, printers, and related peripherals
Install PC software, maintain software patch levels
Support system backups by monitoring and maintaining tape backup systems
Maintain software and hardware inventory
Assist in maintaining network level applications (DNS, WINS, DHCP, firewall, E-mail)
Special project work as needed
All duties as assigned
MINIMUM REQUIREMENTS:
High school graduate
Associates level degree preferred
Completed some college course work
1-2 years industry experience
Knowledge and proficiency with PC hardware
One industry level certification (MCDST, CAN) or demonstrable knowledge
Knowledge of networking, including WAN and LAN topology
Knowledge of XP, W2K, Novell GroupWise and Netware
Ability to lift 40 pounds.
The job would consist of troubleshooting Internet service issues with subscribers over the phone. Internet services include Dial-Up, Broadband, Wi-Fi, Email, Web Hosting, VoiceMail, Etc.
TYBRIN is a premier provider of process-based systems and software engineering products and services. We focus on innovative solutions for our customers at the Department of Defense (DOD) and other Government organizations.
Through the Mission Planning Support Contract (MPSC), TYBRIN provides mission planning training, expertise and technical support to the Department of Defense (DoD) and Foreign Military Sales community at over 150 locations world-wide. This includes maintaining the integrity of weapons' system certified Mission Planning Environment software, 24/7/365 technical telephone support, configuration management, maintenance on aircraft mission planning systems, technical publications, system security, and fielding Mission Planning hardware and software.
TYBRIN is seeking a full-time ANG System Support Representative to be located in Kulis Air National Guard Base, Alaska supporting the C-130, HC-130 and HH-60 aircraft as well as the Elmendork Alaska Rescue Center and C-17. Support will aslo be provided to the secondary customer at Eielson AFB, Alaska for the KC-135 and HH-60. The successful candidate will provide technical support, assistance, and maintain hardware/software configuration for certified Mission Planning Environments for the aircraft mentioned. Under certain circumstances, may be required to deploy with assigned units during peacetime and during armed hostilities in theater operations outside of the United States.
NOTE: This position is subject to return military rights.
Education Desired/Required:
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related discipline; or,
Technical School Certificate relating to computers; or,
Equivalent military training.
Experience Required:
4 years administering infrastructure support to mainframe and/or client server systems and/or DoD systems desired.
Understanding of mission planning concepts and aircraft performance factors is required; crew experience is highly desired.
Understanding of airspace, airports, airways, and navigation aids required.
Understanding of and ability to analyze/troubleshoot hardware, software, and Windows operating systems required.
Knowledge of networking hardware/software over classified and unclassified government networks required.
Understanding of mission planning system functions and external interfaces to include setup and teardown procedures required.
Operational aircrew experience is desirable.
A+, Network+, Security+ and/or CISSP required within 6 months of hire.
U.S. CITIZENSHIP REQUIRED. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
The Copier/Printer Service Technician repairs and maintains Copier and misc office equipment at the customer's office; plans copier service work; maintains copier parts and supplies inventory; maintains customer rapport; determines causes of copier failure; corrects copier malfunctions; completes preventive maintenance; verifies copier functioning; documents service actions; updates job knowledge; accomplishes organization goals. This job never gets boring as each day is different as you are out and about meeting new people and challenges!
May be willing to train the right person without previous experience.
Qualifications:
· Experience with the tools required for mechanical & electrical inspection .
· Sets clear goals and pursues them until desired results are achieved.
· Has excellent attendance and can handle responsibility.
· Demonstrates flexibility by adjusting readily to changing priorities.
· Experience with general office equipment, including phones, faxes, copiers, scanners, and printers.
· Speaks clearly and effectively in a variety of settings.
- Excellent Customer Service skills required.
- Preference given to candidate with previous experience on Kyocera, Copystar, Sharp, or Canon equipment.
- Preference also given for A+, N+, or other Computer Certifications.
Technician needed for local field-service in the Valley and Anchorage supporting small to medium sized Local Area Networks, PCs and Windows-based servers. Experience should include field service, Windows 2000/2003 server, Windows XP, and Internet routing/firewalling. Experience with Apple would be a plus! Excellent customer service skills are a requirement. Full time position with salary and benefits including annual profit sharing, Medical, Dental and paid vacation.
.A+,N+,MCP,MCSE desirable. This is a long term position. If you are confident in your skills, enjoy talking to people and would like a job that never gets boring then this may be the opportunity that youve been looking for!