GENERAL SUMMARY
Customer service representative. Processes orders from walk-in customers and over-the-phone and fax orders. Schedules deliveries, if needed. Provides service necessary to assume efficient and quality service to the customer.
REQUIREMENTS
• Knowledge of construction, products, and accessories is desirable.
• Provides a professional and positive attitude.
• Knowledge of computer invoicing is desirable.
• Possesses organizational skills and note taking.
• Possesses oral and written skills sufficient to deal with customers and fellow employees.
• Knowledge of calculators to provide multiple arithmetic operations.
• Operates a multi-line telephone system.
• Must have own transportation and valid Alaska Driver's license.
• Must be able to work overtime and Saturdays.
DUTIES AND/OR RESPONSIBILITIES
• Computer invoicing of sales orders for contractors and retail customers.
• Provides quality service to customers.
• Use of calculators and cash register.
• Must be able to legibly write and organize notes.
• Knows and understands the uses of a wide variety of building materials.
• Communicates special orders and pricing requests with Purchasing Agent.
• Provides product specifications for customers.
• Maintains clean and organized showroom.
• Advises direct supervisor of low inventory level and special products needed.
• Notifies direct supervisor of all customer complaints.
• Performs other tasks as assigned by the Building Materials Manager.
BENEFITS
Paid holidays, overtime, vacation time and sick leave.
Medical/ Dental/ Vision insurance.
Disability and Life insurance
401(k) Plan.
Profit Sharing Plan (dependent on hours worked)
Health Savings Account (HSA Plan)
Flexible Spending Account (FSA Plan).
AS&G is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other legally protected status.
AS&G is a drug free workplace; passing a drug (including for Cannabis) and alcohol test will be required prior to employment. Random drug testing during employment.